Frequently Asked Questions
Everything you need to know about transforming your home with Evenflo.
What is the standard shipping timeframe for furniture orders?
Most in-stock items are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item. Large furniture pieces may require scheduled freight delivery.
Do you offer white-glove delivery and assembly services?
Yes, we offer premium white-glove delivery for an additional fee. This service includes bringing the item into your room of choice, full assembly, and removal of all packaging materials.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that a restocking fee may apply to large furniture returns, and shipping costs are non-refundable.
Are your wood products sustainably sourced?
At Evenflo, we prioritize the environment. Over 80% of our wooden furniture collection is crafted from FSC-certified timber or reclaimed wood to ensure long-term sustainability and minimal environmental impact.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer flexible financing options through Affirm, allowing you to pay for your home upgrades over time.
How can I track the status of my order?
Once your order ships, you will receive an email confirmation with a tracking link. You can also log into your Evenflo account at any time to view real-time updates on your shipment's progress.