Returns & Exchanges
At Evenflo, we want you to be completely satisfied with your home essentials, which is why we offer a 30-day return policy on all unused items in their original packaging. Simply initiate your request through our portal to receive a full refund or exchange for a different style.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return.
- 2.Package Your Items
Carefully place the products in their original manufacturer packaging to ensure they remain protected during transit.
- 3.Affix the Label
Download and print the prepaid shipping label provided by our portal and securely attach it to the outside of your box.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once our warehouse inspects the return, your refund will be processed within 5-7 business days.